At SNPcode, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website ("Site") and services. By accessing our Site or using our services, you agree to the collection and use of information as described in this policy.

1. Information We Collect

We collect both personal and non-personal information when you interact with our Site and services. The information we collect includes:

• Personal Information: When you contact us or engage with our services, we may collect personal details such as your name, email address, phone number, company name, and any other details you provide voluntarily.

• Non-Personal Information: We may collect non-personal information such as browser type, operating system, referring site, time of visit, and other technical data to help us improve your experience on the Site.

2. How We Use Your Information

The information we collect is used in the following ways:

• To Provide Services: We use your personal information to deliver the genomics consultancy services you request, including sequencing, custom analysis, pipeline development, and training services.

• For Communication: We may use your contact details to respond to inquiries, share updates, provide customer support, or send relevant information regarding our services.

• To Improve Our Services: Non-personal information helps us analyze trends, improve our website, and optimize service delivery.

3. Information Sharing and Disclosure

We value your privacy and do not sell, rent, or share your personal information with third parties, except under the following circumstances:

• With Your Consent: We may share your information with third parties when you give us explicit permission to do so.

• For Legal Requirements: If required by law or in response to a valid legal process, we may disclose your personal information to authorities or government agencies.

• Service Providers: We may share information with trusted third-party vendors and service providers who assist us in delivering services (e.g., cloud hosting, payment processing). These third parties are obligated to protect your information and only use it for the purposes specified by us.

4. Data Security

SNPcode takes the security of your personal information seriously. We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that allow us to remember certain information about your visit. You may choose to disable cookies through your browser settings, but this may affect the functionality of our Site.

6. Your Rights

You have the right to access, update, or delete your personal information held by us. If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request in accordance with applicable data protection laws.

7. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child under 18 has provided us with personal information, please contact us, and we will take steps to delete such information.

9. Changes to this Privacy Policy

SNPcode reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective as of the "Effective Date" at the top of the page. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

SNP Code Private Limited. First Floor, Kamalamma Complex, Horamavu Agra Road, Bengaluru 560043
Email: Hari@snpcode.co.in
Phone: +91 95389 87436